Return Policy

Returns & Exchange Policy – Nakhsh Bazm

At Nakhsh Bazm, we are committed to providing premium-quality men's unstitched fabrics and ensuring customer satisfaction. If you are not fully satisfied with your purchase, we offer a straightforward return and exchange process under the following conditions.

Eligibility for Returns & Exchanges

We accept returns or exchanges for products that meet the following requirements:

  • Fabric is unused, unstitched, unwashed, and in original condition.

  • Product has not been altered, cut, or damaged after delivery.

  • Original packaging and tags (if applicable) are included.

  • Return or exchange request is made within 7 days of receiving the order.

Please provide your order number and clearly mention the reason for the return or exchange request.

Non-Returnable Items

For hygiene and quality assurance reasons, the following items cannot be returned or exchanged:

  • Fabric that has been cut, stitched, washed, or altered.

  • Customized or special-order products.

  • Products damaged due to customer misuse.

  • Clearance or sale items unless received defective.

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect product, please contact us within 48 hours of delivery.

To process your claim quickly, we may request:

  • Order number

  • Product photos

  • Packaging photos

After verification, we will arrange a replacement or suitable resolution.

Return Shipping

Customers are responsible for return shipping charges unless the return is due to an error on our part (wrong or defective item).

We recommend using a reliable and traceable courier service to ensure safe delivery of returned products.

Shipping and delivery charges are non-refundable.

Refund Processing

Once the returned product is received and inspected, eligible refunds will be processed within 7 working days.

Refunds may be issued through bank transfer, mobile wallet, or any other mutually agreed payment method.

Exchange Processing

Approved exchanges will be processed after the returned item passes quality inspection.

Replacement products will be shipped subject to stock availability.

Return Shipping Address

Please send approved returns to:

Nakhsh Bazm
46 Adda, Faisalabad Road
Sargodha, Pakistan

How to Request a Return or Exchange

Step 1: Contact Customer Support

Contact our support team within 7 days of receiving your order.

Step 2: Provide Order Details

Share your order number, reason for return/exchange, and supporting photos if required.

Step 3: Ship the Product

After approval, securely pack the product and send it to the return address provided above.

Step 4: Inspection & Resolution

Once received, our team will inspect the product and process the refund or exchange accordingly.

Need Assistance?

For any questions regarding returns, exchanges, or refunds, please contact us:

📧 Email: nakhshbazm@gmail.com

📞 WhatsApp: 03349600616

📍 Address: 46 Adda, Faisalabad Road, Sargodha, Pakistan

Thank you for choosing Nakhsh Bazm. We appreciate your trust and strive to provide the finest quality men's unstitched fabrics with exceptional customer service.